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Please share your experience at ICARE :

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Current Average Ratings
Overall Service
Avg: 3.54/5
Performance of supporting staff
Avg: 3.55/5
Satisfaction of the consultation with doctor
Avg: 4.04/5
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Total Avg Rating: 3.70 out of 5 with based on 179 rating(s)
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Overall Service
Performance of supporting staff
Satisfaction of the consultation with doctor

Reviews (178)

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Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

Please start your WhatsApp service for getting prescription and receipt. Thanks

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( 4.65 out of 5 )

February 7, 2025 12:29 pm2 months ago
Overall Service
Good
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

Nursing assistant

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( 5 out of 5 )

January 24, 2025 4:58 am2 months ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

Dr. Shalini sharma did my cataract surgery. My case is very critical,my lens has no support so the surgery should be done very precisely and Dr. Shalini did it very carefully.

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( 5 out of 5 )

January 20, 2025 2:50 pm2 months ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

Dr Hafsa Bashir, you are as precious as our eyes!

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( 2 out of 5 )

January 17, 2025 9:24 am2 months ago
Overall Service
Bad
Performance of supporting staff
Worst
Satisfaction of the consultation with doctor
Not Bad
Comment:

I have to wait 3:30 hours to 4 hours to complete my eye checkup in opd. When I asked reason GRE said it took time for cross patient , means the patient who referred to another doctor. Pathetic

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( 5 out of 5 )

November 18, 2024 7:18 am4 months ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

My experience at eye care has been very pleasant. Dr shalini is a brilliant doctor and the staff including Abhishek jaiswal have taken good care of me.

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( 1.3 out of 5 )

October 27, 2024 4:28 am5 months ago
Overall Service
Worst
Performance of supporting staff
Bad
Satisfaction of the consultation with doctor
Worst
Comment:

For an appointment at 9 am post surgery, doctor not available till 10 am. Everyone is waiting. No sign of doctor. Staff says doctor is in another block. My dad has paralysis and cannot sit for long.

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( 5 out of 5 )

October 16, 2024 7:07 am5 months ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

"I recently underwent Femto Laser cataract surgery at iCare Eye Hospital with Dr. Shalini Sharma, and my experience was exceptional! After considering this procedure for a long time, I finally t

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( 2.3 out of 5 )

September 10, 2024 4:19 am7 months ago
Overall Service
Worst
Performance of supporting staff
Worst
Satisfaction of the consultation with doctor
Best
Comment:

Pathetic management, doctors are having meeting during customer dealing hours that too for more than 90 minutes. No one is here to attend patients and even operations manager is in the same meeting.

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( 2.65 out of 5 )

August 29, 2024 9:24 am7 months ago
Overall Service
Bad
Performance of supporting staff
Not Bad
Satisfaction of the consultation with doctor
Not Bad
Comment:

There is no benefit of taking appointment in the hospital. It takes at least 3 hrs in the consultation irrespective of appointment which is too much for an old paitient. Time reduction is needed.

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