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Current Average Ratings
Overall Service
Avg: 3.52/5
Performance of supporting staff
Avg: 3.53/5
Satisfaction of the consultation with doctor
Avg: 4.02/5
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Total Avg Rating: 3.70 out of 5 with based on 174 rating(s)
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Overall Service
Performance of supporting staff
Satisfaction of the consultation with doctor

Reviews (173)

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( 5 out of 5 )

November 18, 2024 7:18 am4 weeks ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

My experience at eye care has been very pleasant. Dr shalini is a brilliant doctor and the staff including Abhishek jaiswal have taken good care of me.

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( 1.3 out of 5 )

October 27, 2024 4:28 am2 months ago
Overall Service
Worst
Performance of supporting staff
Bad
Satisfaction of the consultation with doctor
Worst
Comment:

For an appointment at 9 am post surgery, doctor not available till 10 am. Everyone is waiting. No sign of doctor. Staff says doctor is in another block. My dad has paralysis and cannot sit for long.

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( 5 out of 5 )

October 16, 2024 7:07 am2 months ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

"I recently underwent Femto Laser cataract surgery at iCare Eye Hospital with Dr. Shalini Sharma, and my experience was exceptional! After considering this procedure for a long time, I finally t

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( 2.3 out of 5 )

September 10, 2024 4:19 am3 months ago
Overall Service
Worst
Performance of supporting staff
Worst
Satisfaction of the consultation with doctor
Best
Comment:

Pathetic management, doctors are having meeting during customer dealing hours that too for more than 90 minutes. No one is here to attend patients and even operations manager is in the same meeting.

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( 2.65 out of 5 )

August 29, 2024 9:24 am4 months ago
Overall Service
Bad
Performance of supporting staff
Not Bad
Satisfaction of the consultation with doctor
Not Bad
Comment:

There is no benefit of taking appointment in the hospital. It takes at least 3 hrs in the consultation irrespective of appointment which is too much for an old paitient. Time reduction is needed.

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( 1 out of 5 )

August 24, 2024 8:33 am4 months ago
Overall Service
Worst
Performance of supporting staff
Worst
Satisfaction of the consultation with doctor
Worst
Comment:

It looks like the focus is in filling in as many people as possible. Taking appointment is just eye wash . They say no to nobody with or without appointment. It takes min 2 hrs for process to start

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( 5 out of 5 )

July 28, 2024 5:39 am5 months ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

Facilities are very good

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( 1 out of 5 )

July 11, 2024 12:41 pm5 months ago
Overall Service
Worst
Performance of supporting staff
Worst
Satisfaction of the consultation with doctor
Worst
Comment:

-Irresponsible attitude of counsulting doctor -Priority given to walkin patients -Exceptionally long waiting time without reason as doctor was busy attending in-between requests raised by staff

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( 5 out of 5 )

June 11, 2024 7:02 am6 months ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

I had my I- lasik surgery on 17/5/24. The entire procedure was painless and Dr. Jyoti Batra and her team were so humble and make me very comfortable throughout the process. THANK YOU I-CARE HOSPITAL.

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( 2 out of 5 )

May 29, 2024 12:54 pm7 months ago
Overall Service
Worst
Performance of supporting staff
Worst
Satisfaction of the consultation with doctor
Good
Comment:

Evolve eye mask as prescribed by the doctor is not available. The reception is saying I have to deposit money again for making request to doctor to suggest alternate medicines. Is it hospital or ?

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